1. Tracking Your Order on Our Website
- Access the Order Status Page: Navigate to our Order Status Page on our website. If you are not logged in, please sign in using your account credentials.
- Enter Your Order Information: Locate the tracking fields on the page. Enter your Order ID and the email address used to place the order.
- View Your Order Status: Click the “Track Order” button. Your order status, including processing and shipping details, will be displayed.
2. Tracking Your Order Using the Tracking Link
- Receive Your Tracking Link: After your order has shipped, you will receive a separate email within 48 to 72 hours containing a tracking link. Look for an email with the subject line “Your Order Has Shipped” or similar.
- Access the Tracking Link: Open the email and click on the provided tracking link. This will redirect you to the carrier’s website where real-time updates on your shipment are available.
- Monitor Your Shipment: On the carrier’s website, view detailed information about your shipment’s progress and estimated delivery time.
Additional Tips:
- Check Details: Ensure that the Order ID and email address you enter are correct if you encounter any issues with tracking.
- Carrier’s Website: If you face difficulties with the tracking link, visit the carrier’s website directly for more information.
- Need Assistance? For any problems or questions, please contact our support team. We are here to help.
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