If you need to modify or cancel your order, here’s how to proceed efficiently:
Modifying Your Order
Once an order is placed, we cannot make changes to the items purchased. However, if you wish to add items to your existing order, simply place a new order. We offer free shipping on additional orders for your convenience.
If you need to remove items from your order, contact our Customer Support team at support@jaadzana.com as soon as possible. We will do our best to cancel your original order so you can place a new one with the correct items.
Canceling Your Order
Due to our rapid processing times, we cannot guarantee that we can cancel orders once they are placed. If you need to request a cancellation, please contact Customer Support at support@jaadzana.com immediately. While we will make every effort to fulfill your cancellation request, if we are unable to do so, you may start the return process after your order has been delivered. Details for returns can be found here.