1. Refund Eligibility
Conditions for Refunds:
Refunds are available for items returned within 30 days of delivery, provided they are in their original condition. We inspect all returned items thoroughly. Items that are deemed unsellable due to damage or signs of wear will not be eligible for a refund.Packaging Requirements:
Please return items in their original packaging or similar protective packaging to prevent damage during transit. If you have received multiple items in one package, please contact our support team for guidance.Non-Refundable Items:
Items marked as final sale or products from the “Custom by Jaadzana Collection” are not eligible for refunds.
2. Processing Your Refund
Inspection and Processing:
Upon receiving your return, we will inspect the item(s). Refunds are processed once the inspection is complete. This typically takes 5-10 business days.Refund Timeframe:
After processing, allow 5-7 business days for the refund to appear on your bank or credit card statement.
3. Refund Method
- Payment Method:
Refunds are issued back to the original form of payment used at the time of purchase.
4. Issues with Refunds
- Assistance:
If you encounter any issues or have questions about your refund, please contact our support team. We are committed to resolving any problems and ensuring a smooth process.
No products in the cart.